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Store Hours & Customer Service

Customer Service

Please call us at 410-745-3700 or e-mail us at sales@thegatz.com and we will answer any questions you may have about the item you are interested in purchasing, shipping, delivery and additional condition reports. Our internet business and eBay business is operated from our retail based store in St. Michaels, Maryland. Our hours of operation are  Tuesday thru Saturday 10 am to 4 pm, EST. We are closed Sunday and Monday.


Due to the nature of the internet our web site as well as our eBay store operate 24 hours a day, 7 days per week. As a result of  our manned hours of operation, time zone differences we normally do not respond to your emails or phone calls until our posted operating hours.


Please Note-For Marble products, Marble Mantels, Gazebo's, & Conservatories it is recommended that you schedule an appointment if you plan to travel to our showroom.  These  items require a sales person specialized in that product.